Pre-Paid Service:

Our services require pre-payment.

Upon successful file upload, a representative will contact you to finalise order details and explore payment options.

Minimum Order Charge:

A flat fee of $20.00 is levied on orders valued below $20.00.

Postage and handling fees are billed separately from this charge.

Image Processing Fees:

Additional charges are applicable if submitted images need adjustments like resizing, cropping, or enhancing.

The fee for such services is $25.00 per 15-minute interval.

Rest assured. Clients are consulted and informed before any such work commences.

Full Image Ownership with Prolab ROES Software:

For clients seeking full ownership of their image uploads, we recommend using our Prolab ROES Software.

You can download the software here.

It's important to note that this software is tailored for Windows and Mac PC platforms and, unfortunately, isn't available on iOS or Android platforms.

File Formats for Manual File Upload

Accepted Image File Formats: jpg, tiff, psd, png, gif, pdf

For best results, use Google Chrome Web Browser.