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DOTCOM Sending Files

** For security purposes, attempts to create new folders or directories, delete or modify sent files, replace, rename or resend sent files will be denied**

Files can be delivered by hand/post/courier- From USB Memory Sticks, Floppy, CDR, CDRW, DVD, Digital Camera Storage Media and similar.

All Digital camera memory media now supported. (+ 10% surcharge if we have to setup or correct your files)

DOTCOM File Naming

DotCOM prints require a Client ID, which is then included in your file names as the prefix eg. PLB-12345.jpg

Note: always include a text file accompanying your order with details on paper type and quantity, then zip together with images and upload via FTP.

Note: if posting or dropping into lab please use the DOTCOM order form for printing details.

DOTCOM FTP Login Details

Address: 14.202.8.220:10028

Username: clientaccess

Password: connect

Free FTP Software

Step 1: Install Filezilla by clicking on the Filezilla icon below which will take you to their website, install the software for your operating system, Windows, Macintosh and Lynix are supported.

Filezilla

Step 2: After installation open FileZilla. Once installed add Prolab FTP Login Details provided above.

Step 3: Start uploading your files, once uploaded please accompany your files with an email alerting us to your upload with instructions on your requirements, info@prolab.com.au